Warranty terms

Warranty

Our products carry a 24 months' guarantee regarding concealed defects and/or defects in materials and
workmanship. We also grant a 24 months' guarantee regarding defects in construction, unless the customer or a third party should undertake the construction. At our option, to meet this guarantee obligation, we shall provide either new products free or free repair.

We do not vouch for the goods being fit for the use intended by the purchaser, not even if that use should have been mentioned to us, unless we have so committed ourselves in writing.
This warranty does not apply to products that have been modified, misused, exposed to incorrect voltage polarity, exposed to excessive voltages (including lightning) or have not been installed in accordance with Nedap’s guidelines as described in product literature. Nedap’s sole obligation under this warranty is to repair the returned item or replace any defective products or parts thereof, at no charge.

Non-Warranty service

Repairs performed by Nedap are warranted against defective material or workmanship for 90 days from the dispatch date from Nedap.

This warranty is void if the equipment is modified, improperly installed or used, damaged by accident or neglect, or in the event any parts are improperly installed or replaced by the user.

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